Mike Hohnen

Mike has his own unique style. He draws on more than 27 years experience. He has worked most positions in the service industry and feels at home in more major cities than most people.

Mike Hohnen

Customers?

March 15, 2006

I have, for the past few years, been using the following definition of a customer:

Anyone whose actions affect your results

I have found it to work in just about any situation. (It helps explain why vendors and employees are customers, too. Not to mention bankers and municipal authorities.)

Tom Peters

Posted in Marketing

Leave a Reply

(required)
(will not be published - required)