Fasten your seat belt and take a quick look at Europe 2020
Enjoy!
Archive for March, 2007
The Welcoming Leader
The Welcoming Leader: “Welcoming leadership is about inspiring people to want to achieve common goals. For a welcoming leader, the emphasis is on the person. … It requires an honesty and authenticity from you as a leader that has been lacking in many of our bosses in the past. In a world where everything looks similar—products and places, companies and countries—a guest or employee makes his decision to participate and commit based on how welcome he feels. To provide hostmanship … we have to rejoice in serving others and provide leadership that reflects this.”
Hostmanship: The Art of Making People Feel Welcome
Authors Jan Gunnarsson and Olle Blohm are getting their great message out not just in Scandinavia but also in the USA now
Creative Halfway meeting
March 27, 2007
Today we reached the halfway point with the TIVOLI management team who are doing our GROW Leadership programme at the moment - that is the day they present their personal chalenges to the CEO and each other. This is always good fun and a time when teams display lots of creativity.
. One manager showed his management team as a garden with plants. Each plant has special instructions as to how it is best cared for. Nice metaphor.
Another illustrated the complexity of the task at hand with this collection of sticks - each stick was labled - service, food cost, Guest satisfaction etc - the point was touch one and you affect the others…
We had a great day!
Pizza Cone - next big thing in fast food ?
March 17, 2007
Grab, Grip and no drip has been the mantra of success in the Fast Food business for years. Pionered by the Americans and their need to drive and eat. You can eat a hot dog or posibly a burger in your car - but you can’t walk on a crowded street and talk in your cell phone and eat a burger at the same time. Solution a hand held meal in a cone - simple and obvious once you have seen it. Pizza Cones are the big thing i Korea and rapidely spreading to other parts of Asia.
