Our group of 18 mangers studying for the Service Management Diploma met for their second workshop last week.
They are now halfway through the first module and preparing for their final assignment for this module.
Next year we shall be looking at module two: Grow Value.
We had asked each trio to prepare a presentation that would recapitulate one of the subjects that we had covered in our first workshop. This team decided to visualise the topic ‘Mindset’ - each person represents body, thought and feelings respectively and as the H.C Andersen Fairytale was read out they each illustrated these perspectives - it was a show I shall not forget soon. - Thank you !
Later in the day my colleague Lothar Friis challenged the teams on team work and problem solving - Lothar is a master at not only creating these seemingly unsolvable problems but also in converting the experience afterwards into meaningful learning.
He did that using a ‘fishbowl’ debrief of one team while the other team watched.
We had a blast as you can see.
